1
Introduction
Welcome to a222. This Privacy Policy explains what personal information a222 collects when you use the platform, how it is used, and the steps we take to protect your privacy.
A222 believes user trust is our greatest asset. That is why we treat the protection of your personal data as our top priority. This policy is built in line with international data protection standards.
By using the a222 website or app, you agree to this Privacy Policy. If any part is unclear or you have questions, please contact our support team directly.
This Privacy Policy applies together with a222's Terms and Conditions. We recommend reading both documents together.
2
What Information Is Collected
A222 collects the following information to provide its services, manage your account, and ensure security:
| Data Type |
Example |
Requirements |
| Identity Information |
Full name, date of birth, national ID number |
Mandatory |
| Contact Information |
Mobile number, email address |
Mandatory |
| Financial Information |
Mobile banking number, transaction history |
Mandatory |
| Device Information |
IP address, browser type, operating system |
Automatic |
| Usage Data |
Game history, login times, betting details |
Automatic |
| Location Data |
Country, city (estimated from IP) |
Automatic |
a222 never stores your password, full bank account number, or credit card CVV.
3
How We Collect Data
A222 collects your information through several methods. Each is transparent and based on your consent:
- Registration Form: When opening an account, you directly provide your name, mobile number, and other required details.
- Identity Verification: Copies of a national ID or passport are collected as part of the KYC process.
- Transaction Records: Every deposit, withdrawal, and bet is automatically recorded.
- Cookies & Tracking: Cookies are used to improve your website browsing experience.
- Support Contact: Information you send via live chat or email is stored on our systems.
- Third-Party Verification: Information may be received from payment gateways or identity verification services.
a222 will never ask for your password or OTP by phone or email. If anyone requests this information, treat it as fraud immediately.
4
Purpose of Data Use
A222 uses the information it collects solely for specific, legitimate purposes. No data is used in ways unrelated to those purposes:
- Account Management: For account registration, login verification, and account security.
- Transaction Processing: To process deposits and withdrawals and maintain financial records.
- Service Improvement: To personalize your gaming experience and inform the development of new features.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Legal Compliance: To meet regulatory requirements and fulfill legal obligations.
- Customer Support: For resolving support tickets and managing communications.
- Marketing: To keep you informed about relevant bonuses and offers (with the option to opt out).
- Responsible Gaming: To identify signs of problem gaming and provide support.
5
Data Sharing & Disclosure
A222 does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:
- Payment Providers: Mobile banking services including bKash, Nagad, and Rocket receive only the information strictly necessary to complete transactions.
- Identity Verification Providers: With approved third-party verification agencies for the KYC process.
- Law Enforcement: Upon request by authorities under a lawful order or legal requirement.
- Business Partners: Game providers and technology partners — only the data necessary to deliver the service.
- Corporate Restructuring: With the new entity in the event of an a222 merger or acquisition.
All third-party partners operate under a222's strict data protection agreements and are prohibited from sharing information with any further third parties.
6
Data Protection Measures
A222 uses industry-leading technology and practices to protect your data. Our security measures include:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Data Encryption: Sensitive information stored in our databases is kept in encrypted form.
- Two-Factor Authentication (2FA): To add an extra layer of security to your account.
- Firewall & Anti-Fraud Systems: Suspicious activity is detected in real time.
- Regular Security Audits: Regular system audits are conducted by third parties.
- Restricted Access: Only authorized personnel are permitted to access user data.
- Backup Systems: Regular encrypted backups are maintained to prevent data loss.
In the event of a security breach, a222 will notify affected users within 72 hours and take immediate remedial action.
7
Cookie Policy
A222 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
| Cookie Type |
Purpose |
Validity Period |
| Essential Cookies |
Maintaining login sessions and security tokens |
Until end of session |
| Functional Cookies |
Remembering language preferences and personal settings |
1 year |
| Analytics Cookies |
Analysis of page views and usage patterns |
6 months |
| Marketing Cookies |
Displaying relevant ads and offers |
30 days |
You can disable cookies at any time through your browser settings. However, turning off essential cookies may prevent certain website features from working properly.
8
Data Retention Period
A222 does not retain any data longer than necessary. Retention periods for different types of information are outlined below:
- Active account information: Retained for as long as the account remains active.
- Transaction Records: Up to 5 years in accordance with financial regulations.
- Identity Verification Documents: Up to 3 years after account closure.
- Support Contact: For up to 2 years after the issue is resolved.
- Game Logs: From 6 months up to 1 year.
- Cookie Data: Automatically deleted upon expiry.
Legal obligations may prevent certain data from being deleted before a specified period. In such cases, a222 will notify you.
9
Your Privacy Rights
As an a222 user, you have a number of rights over your own data. We respect these rights and are committed to helping you exercise them:
Right to Access
You can request a full breakdown of what information a222 holds about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data beyond what is required by legal obligations.
Right to Data Portability
You can request an export of your data in a machine-readable format.
Right to Restrict Processing
You may object to the processing of your data for specific purposes.
Right to Opt Out of Marketing
You can opt out of promotional communications at any time.
To exercise any of these rights, email [email protected]. a222 will respond to your request within 30 business days.
10
Child Protection Policy
A222 does not knowingly collect personal information from anyone under the age of 18. Our platform is strictly for adults.
If it is found that a minor has registered an account, that account will be immediately closed and all associated data will be permanently deleted.
If a parent or guardian believes their child has registered on a222, please contact [email protected] immediately. We will act promptly.
11
Policy Changes & Updates
A222 may update this Privacy Policy when necessary. When changes are made, we take the following steps:
- The "Last Updated" date at the top of the policy will be revised accordingly.
- A notification will be sent to your registered mobile number or email for any significant changes.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- For major changes, a minimum of 15 days' notice will be given before they take effect.
If you disagree with any policy changes, you may request to close your account at any time.
12
Frequently Asked Questions
No, a222 never sells your personal information to third parties. Data is shared only to the limited extent necessary to provide our services, and those partners are bound by strict confidentiality agreements.
After account closure, most data is deleted within a set period. However, financial transaction records may be retained for up to 5 years to meet legal obligations.
Yes, you can email
[email protected] to request a copy of your stored data. a222 will send your information in a machine-readable format within 30 business days.
No, a222 never collects or requests your mobile banking password, PIN, or OTP. All transactions are carried out solely with your direct authorization.
You can update your notification preferences in Account Settings, or send an opt-out request to
[email protected]. Critical account notifications cannot be disabled.
Send any privacy-related complaints to
[email protected]. a222 takes every complaint seriously and responds within 7 business days.